Category: In the News

Publishing executives from Forbes, Dotdash Meredith, BuzzFeed and other companies detail how they’re using AI in 2025, from how they’re building AI tools and using them internally and externally, to the guardrails they have in place and the future of AI.

Read Digiday’s report on how marketers are using AI.

Introduction

Over the past year, publishers have been exploring how AI technology can help them streamline their operations, both to create internal workflow efficiencies and to produce consumer-facing content. Internally, publishers are using AI for a range of applications, from article classification and content recommendations to data analysis and ad targeting. When it comes to consumer-facing uses of AI, publishers have put the brakes on using generative AI to write news articles. However they are experimenting with generative AI for search functions, article translation, and quizzes and games. 

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Jessica Chan is a one-woman team at Perplexity with quite the task at hand: convince publishers that Perplexity has something to offer them, at a time when media companies are increasingly seeking litigation against AI tech companies for copyright infringement.

It’s quite the feat for one person. But after speaking with her boss, former colleagues and publishing executives, it seems that Chan is poised to lure publishers in, given her experience and the hard and soft skills she’s developed during her career.

Perplexity launched its publisher program in July, and was “overwhelmed” after receiving over 100 messages from publishers interested in joining, Chan told Digiday in December.

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